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Ticket, Refund, and Cancellation Policies

Ticket Type Policies

USGBC-NCC Members:
You must be a USGBC-Northern California Chapter member to purchase tickets at the "Chapter Member" discounted rate; status will be verified prior to the workshop. Non-member attendees who purchase this ticket type will be required to pay the full rate at the door on the day of the workshop.
(Please note that there is a difference between USGBC National membership and USGBC-NCC Chapter membership. For questions regarding the benefits and differences, please visit our membership page.)

Full Time Students
:
You must be a full time student to purchase this ticket type. Please be sure to bring a printed copy of your full-time student schedule to the workshop on the day of the event. Full time students must be able to offer this proof, or will be required to pay the full rate at the door on the day of the workshop.


Refund and Cancellation Policy

Please email us at least one week prior to the event or workshop to cancel attendance or replace an attendee. Please note the following policies:
  • If you cancel at least 7 days beforehand, you will receive an 80% refund.
  • If you cancel within 7 days, you will receive a 20% refund.
  • A colleague from the same company may replace your reservation for an event or workshop with at least 24 hour notice.
  • Should USGBC-NCC have to cancel the workshop or event, you will receive a 100% refund.
  • Registration cannot be transferred to another workshop or event.

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U.S Green Building Council - Northern California Chapter

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